How Does Product Activation Work

The activation process begins when you first use your Acresso software. It takes just a few steps to complete. No personal information is captured or transmitted during the process. It is completely secure and anonymous.

When you start the process, an online activation is first attempted. If the online activation does not succeed, you are given the option to retry an online activation or activate offline via email.

1. You initiate an activation request.
   After you launch the software for the first time, you will be prompted to activate it via an easy-to-use wizard. If you wish to activate, simply enter your software's serial number in the space provided.

2. The activation request is transmitted.
   For online activations, your software sends a license request, which consists of an activation request code, serial number, and other non-personal information, to an activation server when you click the Activate button. If an online activation is unsuccessful, you may be prompted to use an offline method via email to manually activate your software.

3. The activation request is processed.

   • Online Activation: When the activation request is received, the request is validated by the server. If the activation request is deemed successful, you are automatically given an activation response code.
   
   
   
   • Offline Activation: A customer service representative will provide you with an activation response code via email to activate your product.

4. You receive a response.

   • Online Activation: A response is sent automatically and you can immediately activate your software.
   
   
   
   • Offline Activation: After receiving the activation response code from a customer service representative, you simply type it into the required field to complete the activation process. The activation response code can either be entered immediately or at a later time. Minutes, days, or even months later, your product will still be waiting for the same activation response code. The product will be instantly activated once you enter the activation response code.

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